RESOURCES
Learn more about your benefits by selecting one of the icons below:
How To Enroll
Contacts
Cyient provides a lot of online resources to help you understand and take action when it comes to your benefits. Familiarize yourself with these tools to help you navigate Cyient’s benefits package.
Benefit | Contact | Phone Number | Website or Email |
---|---|---|---|
Medical and Prescription | United Healthcare | 1-833-894-5447 | For general information: uhc.com Enrolled members can also check coverage, get claims statuses, search for a provider, and more at: myuhc.com |
Health Savings Account | Fidelity | 1-800-835-5095 | netbenefits.com |
Dental | Cigna | 1-800-CIGNA24 | mycigna.com |
Vision | EyeMed | 1-866-939-3633 | EyeMed.com |
Life and AD&D | New York Life Group Benefits Solutions | 1-800-362-4462 | newyorklife.com |
Disability | |||
Diabetes Management | Livongo | 1-800-945-4355 | livongo.com Registration Code: CYIENT |
Hypertension Benefit | |||
Flexible Spending Account (FSA) | Flores and Associates | 1-800-532-3327 | flores247.com |
Accidental Injury Insurance | Cigna | Enrollment Support: 1-800-351-9214 Claims Support post enrollment: 1-800-754-3207 | mycigna.com |
Critical Illness Insurance | |||
Long-Term Care Benefits | Trustmark | 1-855-425-7670 | cyient.yourcare360.com |
Identity Theft | Norton LifeLock | 1-800-607-9174 | my.norton.com |
401(k) | Fidelity | 1-800-835-5097 | 401k.com |
EAP | Lifeworks Company Code: CYIENT-US | 1-844-880-9137 | login.lifeworks.com |
EAP | New York Life ComPsych Company Code: NYLGBS | 1-800-344-9752 | guidanceresources.com |
Advocacy and Navigation Support | Touchcare | 1-866-486-8242 | assist@touchcare.com |
General Definitions
Coinsurance is your share of the costs of a covered healthcare service, calculated as a percent (for example, 20%) of the allowed amount for the service. Your coinsurance will begin after you have met your deductible. For example, if the health plan’s allowed amount for an office visit is $100 and you’ve met your deductible, your coinsurance payment of 20% would be $20. The health plan pays the rest of the allowed amount.
A copay is a fixed dollar amount you pay for a healthcare service. The amount can vary by the type of service. Your copays will not count toward your deductible but will count toward your out-of-pocket maximum.
The deductible is the amount you owe for covered healthcare services before your plan begins to pay benefits. For example, if your deductible is $4,500, your plan won’t pay anything until you’ve met your $4,500 deductible for covered healthcare services subject to the deductible. Preventive care is not subject to the deductible as it is covered 100% by any medical plan option.
An EOB is a statement from the insurance company showing how claims were processed. The EOB tells you what portion of the claim was paid to the healthcare provider and what portion of the payment, if any, you are responsible for.
A network is composed of all contracted providers. Networks request providers to participate in their network, and in return, providers agree to offer discounted services to their patients. If you pick an out-of-network provider, your claims will be higher because you will not receive the discounts the in-network providers offer.
Federal healthcare reform mandates most U.S. citizens have health insurance for themselves and their dependents. Cyient helps you stay insured by offering affordable healthcare for all employees who work at least 30 hours each week.
The out-of-pocket maximum is designed to protect you in the event of a catastrophic illness or injury. Your out-of-pocket maximum includes your deductible, coinsurance and copays that come out of your pocket. After you have paid the specified out-of-pocket amount during a policy year, the plan pays the remaining covered services at 100%.
Routine healthcare services can minimize the risk of certain illnesses or chronic conditions. Examples of preventive care services include but are not limited to physical exams, mammograms, flu vaccines, prostate tests and smoking cessation.
The amount of money a health plan determines is the normal or acceptable range of charges for a specific health-related service or medical procedure. If your healthcare provider submits higher charges than what the health plan considers normal or acceptable, you may have to pay the difference
Resources
Plan Summaries
2025 Accent Plan SBC
2025 Encore Plan SBC
2025 Horizon Plan SBC
2024 UHC Choice Plus Accent
2024 UHC Choice Plus Encore
2024 UHC Choice Plus Horizon
SPDs
Accent Plan SPD
Horizon Plan SPD
Encore Plan SPD
ID Card
How to access your Digital ID Card
Flyers
Tier 1 Member Flyer
Supplemental Health (AAP CIPP HIP) Form
Note: Please send the employer portion of the form for completion to the Cyient Benefits team at time of claim submission
Wellness Benefit Claim form for Hospital Indemnity
UHC Health & Wellness Webinars
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Plan Summaries
2025 EyeMed Plan Summary
ID Card
How to access your Digital ID Card
Flyers
EyeMed – Know Before You Go
Voluntary Term Life Benefit Highlight Sheet
Voluntary AD&D Benefit Highlight Sheet
Voluntary Life and AD&D Rate Grid
Portability Rates
Portability vs Conversion FAQs
Life Conversion Form
AD&D Conversion Form
Life Portability Form
New York Life Evidence of Insurability Form
Americans with Disabilities Act (ADA) Flyer
Plan Certificates:
Short-Term Disability
Long-Term Disability
Family Medical Leave (FML) and STD