Resources

Resources2024-12-04T15:17:26+00:00

RESOURCES

Learn more about your benefits by selecting one of the icons below:

How To Enroll

Contacts

Cyient provides a lot of online resources to help you understand and take action when it comes to your benefits. Familiarize yourself with these tools to help you navigate Cyient’s benefits package.

BenefitContactPhone NumberWebsite or Email
Medical and PrescriptionUnited Healthcare1-833-894-5447For general information: uhc.com
Enrolled members can also check
coverage, get claims statuses, search
for a provider, and more at:
myuhc.com
Health Savings AccountFidelity1-800-835-5095netbenefits.com
DentalCigna1-800-CIGNA24mycigna.com
VisionEyeMed1-866-939-3633EyeMed.com
Life and AD&DNew York Life Group Benefits Solutions1-800-362-4462newyorklife.com
Disability
Diabetes ManagementLivongo1-800-945-4355livongo.com
Registration Code: CYIENT
Hypertension Benefit
Flexible Spending Account (FSA)Flores and Associates1-800-532-3327flores247.com
Accidental Injury InsuranceCignaEnrollment Support:
1-800-351-9214

Claims Support post enrollment: 1-800-754-3207
mycigna.com
Critical Illness Insurance
Long-Term Care BenefitsTrustmark1-855-425-7670cyient.yourcare360.com
Identity TheftNorton LifeLock1-800-607-9174my.norton.com
401(k)Fidelity1-800-835-5097401k.com
EAPLifeworks
Company Code: CYIENT-US
1-844-880-9137login.lifeworks.com
EAPNew York Life
ComPsych
Company Code: NYLGBS
1-800-344-9752guidanceresources.com
Advocacy and Navigation SupportTouchcare1-866-486-8242assist@touchcare.com

General Definitions

Coinsurance2024-01-24T20:36:40+00:00

Coinsurance is your share of the costs of a covered healthcare service, calculated as a percent (for example, 20%) of the allowed amount for the service. Your coinsurance will begin after you have met your deductible. For example, if the health plan’s allowed amount for an office visit is $100 and you’ve met your deductible, your coinsurance payment of 20% would be $20. The health plan pays the rest of the allowed amount.

Copay2024-01-24T20:37:05+00:00

A copay is a fixed dollar amount you pay for a healthcare service. The amount can vary by the type of service. Your copays will not count toward your deductible but will count toward your out-of-pocket maximum.

Deductible2024-01-24T20:37:34+00:00

The deductible is the amount you owe for covered healthcare services before your plan begins to pay benefits. For example, if your deductible is $4,500, your plan won’t pay anything until you’ve met your $4,500 deductible for covered healthcare services subject to the deductible. Preventive care is not subject to the deductible as it is covered 100% by any medical plan option.

Explanation of Benefits (EOB):2024-01-24T20:38:56+00:00

An EOB is a statement from the insurance company showing how claims were processed. The EOB tells you what portion of the claim was paid to the healthcare provider and what portion of the payment, if any, you are responsible for.

In-Network vs. Out-of-Network2024-01-24T20:40:39+00:00

A network is composed of all contracted providers. Networks request providers to participate in their network, and in return, providers agree to offer discounted services to their patients. If you pick an out-of-network provider, your claims will be higher because you will not receive the discounts the in-network providers offer.

Individual Mandate2024-01-24T20:39:27+00:00

Federal healthcare reform mandates most U.S. citizens have health insurance for themselves and their dependents. Cyient helps you stay insured by offering affordable healthcare for all employees who work at least 30 hours each week.

Out-of-Pocket Maximum2024-01-24T20:41:02+00:00

The out-of-pocket maximum is designed to protect you in the event of a catastrophic illness or injury. Your out-of-pocket maximum includes your deductible, coinsurance and copays that come out of your pocket. After you have paid the specified out-of-pocket amount during a policy year, the plan pays the remaining covered services at 100%.

Preventive Care2024-01-24T20:41:22+00:00

Routine healthcare services can minimize the risk of certain illnesses or chronic conditions. Examples of preventive care services include but are not limited to physical exams, mammograms, flu vaccines, prostate tests and smoking cessation.

Reasonable and Customary2024-01-24T20:41:43+00:00

The amount of money a health plan determines is the normal or acceptable range of charges for a specific health-related service or medical procedure. If your healthcare provider submits higher charges than what the health plan considers normal or acceptable, you may have to pay the difference

Resources

Medical Resources2024-11-12T18:19:48+00:00
Virtual Health Resources2024-02-14T16:43:53+00:00
Dental Resources2024-11-12T18:19:14+00:00
Vision Resources2024-11-12T18:20:54+00:00
Supplemental Health Resources2024-06-12T13:59:00+00:00
Voluntary Life and AD&D Resources2024-11-25T18:15:55+00:00
Disability Resources2024-03-01T18:46:21+00:00
Leave of Absence Resources2024-02-26T18:32:20+00:00
EAP Resources2024-04-01T18:03:22+00:00
ID Theft Resources2024-02-14T16:57:35+00:00
Life and AD&D Resources2024-02-23T17:19:33+00:00
Livongo Resources2024-02-14T21:11:51+00:00
NPS Resources2024-02-23T15:27:10+00:00
Retirement Resources2024-05-17T13:59:15+00:00
Self Care Resources2024-02-14T21:37:09+00:00
Wellness Resources2024-12-17T21:22:02+00:00
Workday Resources2024-03-08T20:33:59+00:00

Want to stay up to date with your Cyient benefits? Text “CYIENT” to 443-748-1858

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